Privacy Policy CM8X — User Personal Data Protection

CM8X Entertainment Group ("CM8X", "we", or "our platform") respects the privacy of every user who accesses and uses our services at cm8x.vip. This Privacy Policy document transparently explains how we manage the personal information you provide to us when registering, using the platform, or interacting with any CM8X service feature.

This policy applies to all users of the CM8X platform, including those using the website, Android or iOS mobile app, or accessing the platform via any other device. By using any CM8X service, you agree to the terms of this Privacy Policy.

We encourage you to read this document carefully and contact our support team if any section requires further clarification. Your understanding of how we handle data is essential to building a strong foundation of trust between users and the platform.

CM8X collects various types of data from users depending on how you interact with the platform. Below is a detailed explanation of the data categories we collect:

CM8X only collects data that is strictly necessary to provide safe and effective services. We do not collect information beyond what is required for our operations and relevant legal compliance.

CM8X uses the personal data collected for the following purposes, all within the context of delivering a safe, fair, and efficient platform experience:

• Account management: Creating and managing your member account, including identity verification and mandatory KYC processes.
• Transaction processing: Processing deposits, withdrawals, and fund transfers securely and accurately.
• Service provision: Allows you to access all games and features on the cm8x platform seamlessly.
• Security & fraud prevention: Detecting and preventing fraudulent activity, money laundering, or unauthorized access to your account.
• Customer support: Providing effective assistance when you contact our support team.
• Legal compliance: Fulfilling legal and regulatory obligations applicable to the platform's operations.
• Service communications: Sending important notifications related to your account, transactions, and security updates.
• Platform improvements: Analyzing usage patterns to improve the overall user experience.

CM8X will not use your data for any purpose beyond those stated without obtaining your consent first.

CM8X takes the confidentiality of your personal information seriously. We does not sell, rent or trade your personal data to third parties for commercial marketing purposes under any circumstances.

However, there are limited situations where cm8x may need to share your data with certain parties:

• Service providers: Technical partners such as payment processors, game providers and hosting companies that require data access to provide services to cm8x. All such partners are bound by strict confidentiality agreements.
• Legal requirements: When required by a court order, regulatory authority, or law enforcement agency with valid jurisdiction.
• Protection of interests: In cases where disclosure is necessary to prevent fraud, protect user safety, or defend CM8X's legal rights.
• Business restructuring: In the event of a merger, acquisition or asset sale, where user data may be transferred to a new entity subject to an equivalent privacy policy.

CM8X retains your personal data for as long as it is needed for the purposes stated in this policy, or for as long as your account remains active. Longer retention periods may apply to meet certain legal obligations.

• Active account data: Retained for as long as your account is active and for a minimum of 5 years after account closure for AML compliance purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with standard financial reporting requirements.
• Support communication logs: Retained for 2 years after the last interaction for reference and quality improvement purposes.
• Technical data & server logs: Retained for 12 months for security and incident investigation purposes.

Once the retention period expires, your data will be securely deleted or anonymized in accordance with our integrated data disposal procedures.

CM8X implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or accidental disclosure.

Key security measures we implement include:

• 256-bit SSL encryption for all data transmitted between your device and our servers.
• Encryption at rest for all stored sensitive data.
• Two-factor authentication (2FA) available for all member accounts.
• Multi-layered firewall and real-time intrusion detection system.
• Strict role-based access control for internal staff.
• Regular security audits and penetration testing by independent security experts.
• Ongoing cybersecurity awareness training for all cm8x staff.

CM8X fully respects your rights as a data subject. The following are the rights you hold regarding the personal data we store:

To exercise any of the above rights, please contact the cm8x customer support team via Live Chat. All requests will be handled with care and processed within a reasonable timeframe.

CM8X uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies used by cm8x:

• Essential cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Functional cookies: Storing your preferences such as language and display settings to improve ease of use.
• Analytics cookies: Helps us understand how users interact with the platform for improvement purposes. Analytics data is collected in aggregate and does not identify individuals.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the CM8X platform.

CM8X is a platform exclusively intended for individuals aged 18 and above. We do not knowingly collect, store, or process the personal data of any individual under the age of 18.

If we find that data from a minor has been collected unintentionally, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please contact our support team immediately.

CM8X reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. Any material changes will be communicated to members via in-platform notifications or email at least 14 days before the changes take effect.

The "Effective Date" displayed at the top of this document will be updated whenever changes are made. We encourage you to review this page periodically to ensure you remain informed about the latest applicable policy.

Continued use of the cm8x platform after a policy change takes effect is considered your acceptance of the updated policy. If you disagree with the changes made, you have the right to close your account by contacting our support team.

If you have any questions, concerns or requests regarding this Privacy Policy or how cm8x handles your personal data, please contact our team through the following channels:

• Live Chat: Available 24/7 via the cm8x platform — the fastest way to get an immediate response.
• Email: [email protected] — for inquiries that require more detailed written clarification.

Our team will endeavor to respond to all privacy-related inquiries within 3 business days. For more complex requests such as data access or data deletion, the processing period is up to 30 days.

Version 2.0 | Effective: 1 January 2026 | cm8x Entertainment Group